For the Queen Mary to succeed it needs to be completely clear what the Queen Mary is today. We believe that the Queen Mary should be operated as a great ocean liner in port. In this series of essays we translate our core assumption into an operational plan that affects all aspects of the ship's use. It is based on a heightened awareness of the historic and cultural value of the ship. The approach is very much rooted in business reality. We focus on three key service areas aboard the ship: · Hotel Services · Hospitality Services · Historic Attraction Services Hotel Services:
Hospitality Services:
Background Information:
|
||||||||||||||||||||||||||||||||